Safety & Reporting

Adrenaline Realm is a platform for a passionate community, but we are not an emergency response service. If you or someone else is facing immediate physical danger, a credible threat, or an emergency situation — do not wait for a platform response.

Outside the United States, contact your local emergency services. After contacting emergency services, you are also welcome to report the relevant content or account to our team at safety@adrenalinerealm.com — flagging context us can help us take action on our side as well.

Reporting is built directly into the app. You don't need to email us or fill out a separate form for most issues — the in-app tools route your report to our moderation queue immediately.

Every report submitted through the in-app tool or via email is logged and reviewed by our moderation team. Here is what you can expect after submitting a report:

Review timeline

Our goal is to review all reports within 24 to 48 hours of receipt. Reports involving immediate safety threats are triaged with higher urgency. Volume can affect response times, but we are committed to ensuring no report sits unreviewed. Complex reports involving multiple accounts or sustained patterns may take longer to fully investigate.

Confidentiality

Your identity as the reporter is kept strictly confidential. We do not reveal who submitted a report to the account or content being reported. Ever. The person you report will not be told your name or that you specifically submitted the report — only that a report was received and reviewed.

What we may do

Depending on what we find, our response may include removing the reported content, issuing a warning to the reported account, placing a temporary restriction on the account, or, for serious violations, banning the account permanently. For business-related reports, we may also revoke Verified Business status.

What we will tell you

When a report is resolved, you will receive an in-app or email notification confirming that the report was reviewed and an action was or was not taken. We do not share the details of what action we took against another account, as those details are private to that account holder. If the situation is complex or requires additional information from you, we will follow up directly.

False reports

Submitting a report you know to be false — as a form of harassment or retaliation against another user — is a violation of our Community Guidelines and may result in action against your own account. Our moderation team reviews context on both sides before acting.

We are a small team building a platform for a community we care about. That means moderation isn't outsourced, algorithmic-only, or deprioritized. Every report is handled by a human who understands the enthusiast community context.

We aim to be consistent. The same behavior reported by different users should result in the same outcome. The same behavior should be enforced against all members regardless of account size, tenure, or following. If you feel a decision was applied inconsistently, the appeals process exists to address that.

We do not act on pressure campaigns. A mass-report effort against a specific user does not automatically result in that user being banned — each report is reviewed individually on its merits. We will not act against someone's account simply because they expressed an unpopular opinion, they lost an argument in the comments, or another user doesn't like them.

We will make mistakes. When we do, the appeals process and our safety inbox exist to correct them. We are committed to improving our moderation practices over time and welcome feedback.